“Potential eligibility” means the facts fit a category Google says it will review. It does not mean the request will be approved.
| Content category | Potential eligibility | Criteria | Evidence | Appropriate route | Exceptions/limitations | Official source |
|---|---|---|---|---|---|---|
| Home address, phone number, email | Yes, potentially | Information is the affected person’s and appears in the result/source; for Results about you, the requester does not control it | Exact source URL, result context, exact exposed item, screenshot | Results about you or detailed form | Public-value sources may not offer/remove the result; user-controlled content should be changed at source | Private info policy; Results about you |
| Confidential government ID | Yes, potentially | Confidential government-issued number appears, such as Social Security/tax ID, resident ID, passport, or driver’s licence number | URL, issuing country when requested, identifying fragment required by form, screenshot | Results about you where supported; otherwise detailed form | Public interest and ownership/control are review factors; submit only requested identifying data | Private info policy; form |
| Bank-account or credit-card number | Yes, potentially | Account or card number appears | URL, requested last characters/digits, screenshot | Detailed form | Do not add the full number to a separate case log unless the form explicitly requires it | Private info policy |
| Handwritten signature or ID-document image | Yes, potentially | An image of the affected person’s signature or ID is exposed | Page/image URL and screenshot sufficient to locate the content | Detailed form | Correct page and image URLs can differ | Private info policy; URL help |
| Highly personal, restricted, official record | Yes, potentially | Restricted record such as a medical record is exposed | Specific URL, record category, screenshot, concise context | Detailed form | “Private” in ordinary usage is not by itself a stated category; identify the record type | Private info policy |
| Confidential login credentials | Yes, potentially | Confidential username/password data appears | URL, screenshot, explanation; change compromised credentials independently | Detailed form | Removal does not secure the account or delete the source | Private info policy |
| Doxxing with threats or calls to harm/harass | Yes, potentially | Personal information is present with explicit or implicit threats or calls for others to harm or harass | URL, quoted relevant text, search-result URL/terms where requested, screenshots, optional supporting file | Detailed form, doxxing branch | Negative or offensive text alone is insufficient; the stated elements must be present | Private info policy; form |
| Significant aggregation of personal information | Yes, potentially under doxxing policy | A significant amount of personal information is aggregated without a legitimate purpose | Inventory of exposed categories, URL, screenshots, explanation of aggregation and context | Detailed form, doxxing branch | “Significant” and “legitimate purpose” are assessed by Google; do not state a numeric threshold | Private info policy |
| Negative article, review, allegation, or criticism without a covered category | Not under this policy solely because it is negative | A different policy or legal basis would be needed | Evidence relevant to that separate route | Website owner/platform or Legal Help Center if a specific legal ground applies | Truth, falsity, unfairness, or reputational harm should not be relabelled as exposed private information | Legal removal overview |
| Information removed from the source but still shown in an old result | Not a live-content policy request | Source no longer contains the text/image or returns an unavailable response | Current source state and result URL | Refresh Outdated Content | The refresh tool updates stale Search data; it does not remove live source content | Refresh outdated content |
Related documentation
Official references
- Remove my private info from Google Search
- Find and remove personal info in Google Search results
- Personal-content removal request form
Policy review record
- Last policy review: 2026-10-17
- Documentation version: 1.0.0